Returns Policy

WHAT can be returned?
All our products can be returned for a full refund if the goods are returned in as sold condition.  If the goods are being returned due to damage, Contact our office on 03 9357 8069 to discuss. Please take pictures of any defective or spoiled foods and email to us for our records at support@veganperfection.com.au

WHEN do items need to be returned by?
Within 2 weeks of purchase.

WHERE do items need to be returned to?
The goods need to be returned to our warehouse at 19-21 Colbert Road Campbellfield VIC 3061

HOW do customers return items?
In the packaging / box the product was delivered to the customer in.

SHIPPING for returns?
If the item is being returned due to an error on our part, Vegan Perfection will cover transport costs.  If the customer wishes to return a product on their own accord the customer will cover the costs themselves.

CREDIT for returns?
All credits are paid onto the original transaction.

In store return option?
All returns can be handled in person at 19-21 Colbert Road Campbellfield.  Please call ahead to notify us of your arrival.

Packing materials?
All items must not be opened or consumed in any way.